FAQ

Darling, we deliver pretty much everywhere!
Please check our delivery page for information by clicking here.

It varies, depending on where you are in the world.

Please visit our delivery page to find out exactly what the cost would be by clicking here.

You can return an item by downloading our returns form here and emailing it to: info@modessaonline.co.uk with the subject: RETURNS

A full guide on our returns policy can be found here.

Don’t worry!

We want you to be happy with your purchase. Return the item to us for an exchange within 7 days of receiving the item.

Please email us with your order number, the item and size you would like at info@modessaonline.co.uk

You will have to cover the cost of returning them to us, but we’ll post the exchanged replacements out to you at no extra charge.

Everything must be returned in a resalable condition as per our returns policy.

You have unto 14 days from receipt of the item(s).

Please send your returns to:
Modessa Limited
75 Mill Lane
Birkenshaw
West Yorkshire
England
BD11 2AP

The delivery charge will only be refunded if all of your items were faulty.

Please see our returns policy here for more details.

We endeavour to process your return and refund as soon as possible, however we advise it can take up to 14 working days for the funds to be available in your account.

We accept Visa, Mastercard and American Express credit and debit cards.

You can call us on +44(0)1274 023408 or email us at info@modessaonline.co.uk

We’re sorry you haven’t received this. Please check your junk/spam folder.

If it isn’t there please call us on +44(0)1274 023408 or email us at info@modessaonline.co.uk

We only use professional agencies for models, we would advise contacting a reputable agency to begin a career in modelling. (We wish you the best of luck with your career in this!)

If you are based in West Yorkshire or are willing to travel to West Yorkshire, please send your CV and covering letter to info@modessaonline.co.uk

A member of the team will get back to you.

Yes we do, please an introductory email to us at info@modessaonline.co.uk with details of your store(s) and what items you are interested in stocking. A member of the team will get back to you.