CHRISTMAS DELIVERY INFORMATION:
Last UK Christmas orders need to be placed BEFORE 21 December to make sure they are with you on time.
Our warehouse reopens on the 4th January 2022.
WE ARE NO LONGER TAKING INTERNATIONAL ORDERS DUE TO SEVERE DELAYS AND SOME COUNTRIES NOW ALLOWING PARCELS IN FROM THE UK
All UK orders will be shipped as normal however please allow for a delay in receiving your parcel due to the situation here in the UK. Our partner Royal Mail have announced there may be a few days delay in receiving parcels.
Due to the extremely busy period and staff shortage, any out of stock items will be refunded without notice.
Once an order has been placed we will not be able change, amend, cancel or add any additional items to the order.
Thank you for your patience and understanding and if you have any further questions please email us at: info@modessaonline.co.uk
Thank you
The Modessa Team
DELIVERY TERMS
These delivery times are a guideline, we endeavour to always meet these timescales however there are times when this is not in our control.
Please take into account UK bank holidays for the posting of goods as they are not working days.
We dispatch Monday, Wednesday and Friday.
Our couriers do not deliver on weekends. Please bare this in mind when ordering next day delivery.
PLEASE NOTE
SALE PERIODS AND SPECIAL OFFER PERIODS MAY DELAY TURNAROUND TIMES FOR POSTING AND DELIVERY.
ALL goods must be signed for and once signed for become the responsibility of the customer.
If items are not collected and returned to us via our courier any refunds will be minus the shipping costs.
Please order using your full address including door number/ house name, if this is not included it can lead to a delay in your items being shipped.
Should you have any questions about delivery please contact us at info@modessaonline.co.uk